Social Media in the Workplace
People are feeling the need to be updated at all times. It has become a time eater, and businesses are quickly becoming aware of the drain it can have on productivity. People love to share, but they need to know what is alright to share and what should not be sent out.
Understanding Social Media is about communicating the right way. We are beginning to communicate more through electronic means than face to face. Talking on a phone has been replaced more and more with SMS (texting.)
Social media channels are becoming the main form of communication and delegates will realize how Social media and the Workplace can work together.
Social Media in the Workplace
Course outline
• Module One: Getting Started
• Module Two: What is Social Media?
• Module Three: Defining Your Social Media Policy (I)
• Module Four: Defining Your Social Media Policy (II)
• Module Five: Creating a Living Document
• Module Six: Keeping an Eye on Security
• Module Seven: Rules to Follow When Posting (I)
• Module Eight: Rules to Follow When Posting (II)
• Module Nine: Benefits of Social media
• Module Ten: The Pitfalls of Social Media
• Module Eleven: Listen to Your Customers
• Module Twelve: Wrapping Up
Delivery method
Location
Duration
Entry Requirements
What Is Included
Computer / Laptop to use for the duration of the course (classroom & onsite courses only)
Detailed course notes and sample exercises
Full colour course manual
Free online training videos
Refreshments (classroom courses only)
A recording of the training course (virtual courses only)
Free PDF certificate upon successful completion of the course.
Full one-year access to Course materials (eLearning only)
Benefit from instant feedback through practice questions
Full tutor support available from Monday to Friday
Study in your own time through your computer, tablet or mobile device (eLearning only)
| Delivery Methods | |
|---|---|
| Select Date | Available 24/7, April 6 2026, August 3 2026, July 6 2026, June 1 2026, May 4 2026, September 7 2026 |
| location | Classroom, eLearning, Virtual |
From £175.00 Exc. VAT
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Learning Requirements
Any recent Desktop/Laptop/Tablet with internet connectivity and based on a modern operating system (Windows8®️,Windows7®️, Windows Vista®️, MAC OSX, Linux, iPad iOS 7, Kindle Fire, Android based Tablets) with a latest version of the Web Browser viz. Chrome, Firefox, Internet Explorer 11, (Safari on MAC OSX).
- 1GB RAM [512MB RAM] & at least 1GB of available hard disk space.
- The learning application is based on HTML5 technologies and therefore the latest version of Web Browser is a pre-requsite ( Chrome, Firefox, Internet Explorer 11).
Lion Heart Service Level Agreement (SLA) for responding to Learning enquiries are:
- An initial acknowledgement to the enquiry is sent to the candidate within 2 working hours.
- A full response, whether this is by email or telephone call is completed within one working day.
- A follow up email is sent to the candidate to confirm that the enquiry has been responded to satisfactorily, and to close the enquiry.
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