ITIL® 4 Foundation, Course and Exam
By attending this course, you will learn the following:
- Understand the key concepts of ITIL service management
- Understand how ITIL guiding principles can help organizations to adopt and adapt ITIL service management
- Understand the four dimensions of ITIL service management
- Understand the purpose and components of the ITIL service value system, and the activities of the service value chain, and how they connect
- Understand the key concepts of continual improvement
| start date | duration | location | spaces | Price | course id |
|---|
- Training
- Foundation Exams
- All relevant materials
This course covers but not limited to the following modules:
- Overview of ITIL
- Service management
- ITIL guiding principles
- Service value systems
- ITIL practices
| start date | duration | location | spaces | Price | course id |
|---|
ITIL® 4 Foundation, Course and Exam – Virtual Classroom (Weekends)
| start date | duration | location | spaces | Price | course id | ||
|---|---|---|---|---|---|---|---|
| April 3 2021 | 2 days | 10 | £645.00 Exc. VAT or from £54.00 today & 5 weekly interest-free payments of £144.00 with | 5217 | Show details | ||
| April 17 2021 | 2 days | 10 | £645.00 Exc. VAT or from £54.00 today & 5 weekly interest-free payments of £144.00 with | 5216 | Show details |
