Professional Scrum Master II ™ with Assessment & Certification
Lion Heart Consulting joins Scrum.org Global Professional Training Network to provide Professional Scrum Master II (PSM II)
Professional Scrum Master II (PSM II) course is a 2-day advanced Scrum Master class designed to support Scrum Masters in their professional development. The PSM II class is intended for Scrum Masters with at least one year of experience who are looking to grow their knowledge and abilities as a Scrum Master. This course is one step in that journey. The course also includes a free attempt at the globally recognized Professional Scrum Master II (PSM II) certification exam
Unlike the Professional Scrum Master (PSM) course which focuses on how to use Scrum, the Scrum framework and the role of the Scrum Master, PSM II is an advanced course helping students to understand the stances that characterize an effective Scrum Master and servant-leader while diving deep into how they serve the Scrum Team, Product Owner and organization. The class then teaches students about related practices and skills to enable them to have the right types of conversations and how to apply them to become better Scrum Masters.
About This Course
The Scrum Master as a Teacher
The Scrum Master as a Coach & Mentor
The Scrum Master as a Facilitator
The Scrum Master as a Change Agent
As a Scrum Master, being able to identify, and effectively apply, which stance would benefit your team the most depending on the situation or circumstance could prove to be the key to the success of your team.
As a Scrum Master, part of your role is to help management and other stakeholders across your organization understand the benefits of Scrum and Agile. Therefore, it is imperative that you have the information and background that is needed to gain credibility in order to be an effective change agent. Throughout the class, your PST will provide stories, exercises, facilitation techniques (such as “Liberating Structures”), resources and more.
There will also be time in class for the Professional Scrum Trainer (PST) to provide coaching on challenges that you and your classmates may be experiencing today or may in the future.
Prerequisites:
Study Time:
Who is This Course Suitable for:
Exams:
What is included
How the Scrum principles and values help guide Scrum Masters in the decisions they make
How the Scrum Master acts as a servant-leader and improve their ability in this role
What the Scrum Master can do to support Development Teams and Product Owners to become more effective
Ways that the Scrum Master can help to change the environment making it more conducive for Scrum Teams to be successful with greater agility
Provide tips and techniques for the Scrum Master to work with the rest of the organisation in support of their Scrum Teams
Effects on the organization of a successful Scrum Master
Dealing with complexity and servant leadership
Dealing with team conflict
Removing impediments
Facilitation techniques
The Importance of a “Done” Increment
The Sprint Goal
Refresh the purpose of the Scrum Events
The role of management in Scrum
Successful product delivery
Measurement in Scrum
How to support the Product Owner
Scrum Master as a change agent
| Select Date | December 5 2022, February 6 2023, January 9 2023, March 6 2023, November 14 2022 |
|---|---|
| time | 6pm, 9am |
| location | Classroom, Virtual |
£850.00 Exc. VAT
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Learning Requirements
Any recent Desktop/Laptop/Tablet with internet connectivity and based on a modern operating system (Windows8®️,Windows7®️, Windows Vista®️, MAC OSX, Linux, iPad iOS 7, Kindle Fire, Android based Tablets) with a latest version of the Web Browser viz. Chrome, Firefox, Internet Explorer 11, (Safari on MAC OSX).
- 1GB RAM [512MB RAM] & at least 1GB of available hard disk space.
- The learning application is based on HTML5 technologies and therefore the latest version of Web Browser is a pre-requsite ( Chrome, Firefox, Internet Explorer 11).
Lion Heart Service Level Agreement (SLA) for responding to Learning enquiries are:
- An initial acknowledgement to the enquiry is sent to the candidate within 2 working hours.
- A full response, whether this is by email or telephone call is completed within one working day.
- A follow up email is sent to the candidate to confirm that the enquiry has been responded to satisfactorily, and to close the enquiry.






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