Coaching And Mentoring

The Coaching and Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you can foster a great working relationship with your employees through understanding them and strategic goal setting.

If you have an employee which has a great attitude, and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. The coaching and Mentoring course is the one for you.

Coaching And Mentoring

Description

Course outline


Module One: Getting Started
Module Two: Defining Coaching and Mentoring
Module Three: Setting Goals
Module Four: Understanding the Reality
Module Five: Developing Options
Module Six: Wrapping it All Up
Module Seven: The Importance of Trust
Module Eight: Providing Feedback
Module Nine: Overcoming Roadblocks
Module Ten: Reaching the End
Module Eleven: How Mentoring Differs from Coaching
Module Twelve: Wrapping Up

Delivery method

Direct delivery via tutor-led training session, offering you interactive training in a small classroom setting or engaging eLearning modules. The sessions are packed with exercises and hands-on experiences, thus enabling you to translate what you have learnt in the course to the workplace and professionally. 

Location

IMPARANDO – LONDON. 56 Commercial Road Ald Gate, London E1 1LP, United Kingdom.

Duration

Duration 1 Day: 9:30 am to 4:30 pm (classroom & onsite courses only)

Entry Requirements

You don’t need any special equipment for this course, just a PC or Mac to watch the videos and a pen to take notes if you are using the eLearning modules. There are no pre-requisites for this training, hence anyone can attend.

What Is Included

Training from an experienced trainer
Computer / Laptop to use for the duration of the course (classroom & onsite courses only)
Detailed course notes and sample exercises
Full colour course manual
Free online training videos
Refreshments (classroom courses only)
A recording of the training course (virtual courses only)
Free PDF certificate upon successful completion of the course.
Full one-year access to Course materials (eLearning only)
Benefit from instant feedback through practice questions
Full tutor support available from Monday to Friday
Study in your own time through your computer, tablet or mobile device (eLearning only)
Additional information
Delivery Methods

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Learning Requirements

Technical Requirements:

Any recent Desktop/Laptop/Tablet with internet connectivity and based on a modern operating system (Windows8®️,Windows7®️, Windows Vista®️, MAC OSX, Linux, iPad iOS 7, Kindle Fire, Android based Tablets) with a latest version of the Web Browser viz. Chrome, Firefox, Internet Explorer 11, (Safari on MAC OSX).

System Requirements:

  • 1GB RAM [512MB RAM] & at least 1GB of available hard disk space.
  • The learning application is based on HTML5 technologies and therefore the latest version of Web Browser is a pre-requsite ( Chrome, Firefox, Internet Explorer 11).

Service Level Agreement (SLA) For Learning enquiries:

Lion Heart Service Level Agreement (SLA) for responding to Learning enquiries are:

  • An initial acknowledgement to the enquiry is sent to the candidate within 2 working hours.
  • A full response, whether this is by email or telephone call is completed within one working day.
  • A follow up email is sent to the candidate to confirm that the enquiry has been responded to satisfactorily, and to close the enquiry.
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