Assertiveness and Self-Confidence
If you don’t feel worthy, and/or you don’t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to participants in their professional and personal lives.
The Assertiveness And Self-Confidence training and workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives.
These skills will encompass many aspects of your participant’s lives and have a positive effect on all of them.
Assertiveness and Self-Confidence
Course outline
• Module One: Getting Started
• Module Two: What Does Self-Confidence Mean To You?
• Module Three: Obstacles to Our Goals
• Module Four: Communication Skills
• Module Five: The Importance of Goal Setting
• Module Six: Feeling the Part
• Module Seven: Looking the Part
• Module Eight: Sounding the Part
• Module Nine: Powerful Presentations
• Module Ten: Coping Techniques
• Module Eleven: Dealing with Difficult Behaviour
• Module Twelve: Wrapping Up
Delivery method
Location
Duration
Entry Requirements
What Is Included
Computer / Laptop to use for the duration of the course (classroom & onsite courses only)
Detailed course notes and sample exercises
Full colour course manual
Free online training videos
Refreshments (classroom courses only)
A recording of the training course (virtual courses only)
Free PDF certificate upon successful completion of the course.
Full one-year access to Course materials (eLearning only)
Benefit from instant feedback through practice questions
Full tutor support available from Monday to Friday
Study in your own time through your computer, tablet or mobile device (eLearning only)
| Select Date | Available 24/7, April 6 2026, August 3 2026, July 6 2026, June 1 2026, May 4 2026, September 7 2026 |
|---|---|
| location | Classroom, eLearning, Virtual |
From £199.00 Exc. VAT
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Learning Requirements
Any recent Desktop/Laptop/Tablet with internet connectivity and based on a modern operating system (Windows8®️,Windows7®️, Windows Vista®️, MAC OSX, Linux, iPad iOS 7, Kindle Fire, Android based Tablets) with a latest version of the Web Browser viz. Chrome, Firefox, Internet Explorer 11, (Safari on MAC OSX).
- 1GB RAM [512MB RAM] & at least 1GB of available hard disk space.
- The learning application is based on HTML5 technologies and therefore the latest version of Web Browser is a pre-requsite ( Chrome, Firefox, Internet Explorer 11).
Lion Heart Service Level Agreement (SLA) for responding to Learning enquiries are:
- An initial acknowledgement to the enquiry is sent to the candidate within 2 working hours.
- A full response, whether this is by email or telephone call is completed within one working day.
- A follow up email is sent to the candidate to confirm that the enquiry has been responded to satisfactorily, and to close the enquiry.
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