Social Intelligence
You will become more confident in their social situations by learning how to express and interpret social cues. They will create positive connections and increase their influence during social situations.
Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”.
Improving social skills through active listening, understanding body language, and being more empathic will give your participants the advantage in their interactions.
Social interactions are a two way street, know the rules of the road!
Course outline
• Module One: Getting Started
• Module Two: Increase Your Self-Awareness
• Module Three: The Keys to Empathy
• Module Four: Active Listening
• Module Five: Insight on Behaviour
• Module Six: Interpersonal Communication
• Module Seven: Social Cues (I)
• Module Eight: Social Cues (II)
• Module Nine: Conversation Skills
• Module Ten: Body Language
• Module Eleven: Building Rapport
Delivery method
Location
Duration
Entry Requirements
What Is Included
Computer / Laptop to use for the duration of the course (classroom & onsite courses only)
Detailed course notes and sample exercises
Full colour course manual
Free online training videos
Refreshments (classroom courses only)
A recording of the training course (virtual courses only)
Free PDF certificate upon successful completion of the course.
Full one-year access to Course materials (eLearning only)
Benefit from instant feedback through practice questions
Full tutor support available from Monday to Friday
Study in your own time through your computer, tablet or mobile device (eLearning only)
| Select Date | Available 24/7, April 13 2026, August 10 2026, July 13 2026, June 8 2026, May 11 2026, September 14 2026 |
|---|---|
| location | Classroom, eLearning, Virtual |
From £175.00 Exc. VAT
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Learning Requirements
Any recent Desktop/Laptop/Tablet with internet connectivity and based on a modern operating system (Windows8®️,Windows7®️, Windows Vista®️, MAC OSX, Linux, iPad iOS 7, Kindle Fire, Android based Tablets) with a latest version of the Web Browser viz. Chrome, Firefox, Internet Explorer 11, (Safari on MAC OSX).
- 1GB RAM [512MB RAM] & at least 1GB of available hard disk space.
- The learning application is based on HTML5 technologies and therefore the latest version of Web Browser is a pre-requsite ( Chrome, Firefox, Internet Explorer 11).
Lion Heart Service Level Agreement (SLA) for responding to Learning enquiries are:
- An initial acknowledgement to the enquiry is sent to the candidate within 2 working hours.
- A full response, whether this is by email or telephone call is completed within one working day.
- A follow up email is sent to the candidate to confirm that the enquiry has been responded to satisfactorily, and to close the enquiry.






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