Negotiation Skills
Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.
The Negotiation Skills training and workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair.
Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
Negotiation Skills
Course outline
• Module One: Getting Started
• Module Two: Understanding Negotiation
• Module Three: Getting Prepared
• Module Four: Laying the Groundwork
• Module Five: Phase One — Exchanging Information
• Module Six: Phase Two — Bargaining
• Module Seven: About Mutual Gain
• Module Eight: Phase Three — Closing
• Module Nine: Dealing with Difficult Issues
• Module Ten: Negotiating Outside the Boardroom
• Module Eleven: Negotiating on Behalf of Someone Else
• Module Twelve: Wrapping Up
Delivery method
Location
Duration
Entry Requirements
What Is Included
Computer / Laptop to use for the duration of the course (classroom & onsite courses only)
Detailed course notes and sample exercises
Full colour course manual
Free online training videos
Refreshments (classroom courses only)
A recording of the training course (virtual courses only)
Free PDF certificate upon successful completion of the course.
Full one-year access to Course materials (eLearning only)
Benefit from instant feedback through practice questions
Full tutor support available from Monday to Friday
Study in your own time through your computer, tablet or mobile device (eLearning only)
| location | Classroom, eLearning, Virtual |
|---|---|
| Select Date | Available 24/7, April 2 2026, August 13 2026, July 9 2026, June 4 2026, May 7 2026, September 10 2026 |
From £230.00 Exc. VAT
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Learning Requirements
Any recent Desktop/Laptop/Tablet with internet connectivity and based on a modern operating system (Windows8®️,Windows7®️, Windows Vista®️, MAC OSX, Linux, iPad iOS 7, Kindle Fire, Android based Tablets) with a latest version of the Web Browser viz. Chrome, Firefox, Internet Explorer 11, (Safari on MAC OSX).
- 1GB RAM [512MB RAM] & at least 1GB of available hard disk space.
- The learning application is based on HTML5 technologies and therefore the latest version of Web Browser is a pre-requsite ( Chrome, Firefox, Internet Explorer 11).
Lion Heart Service Level Agreement (SLA) for responding to Learning enquiries are:
- An initial acknowledgement to the enquiry is sent to the candidate within 2 working hours.
- A full response, whether this is by email or telephone call is completed within one working day.
- A follow up email is sent to the candidate to confirm that the enquiry has been responded to satisfactorily, and to close the enquiry.
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