Generation Gaps
The workplace can present challenges to management in terms of handling the different generations present.
As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.
The Generation Gaps workshop will help participants understand the various generations present at work. Both the young and older worker will have ideas and suggestions to offer, which will help the organization thrive in the marketplace.
Learning how to deal with the Generation Gaps at work will help you become a better manager or co-worker.
Generation Gaps
Course outline
Module Two: History
Module Three: Traditionalist
Module Four: Baby Boomers
Module Five: Generation X’s
Module Six: Generation Y’s (Millennial)
Module Seven: Differentiations Between Generations
Module Eight: Finding Common Ground
Module Nine: Conflict Management (I)
Module Ten: Conflict Management (II)
Module Eleven: The Power of 4
Module Twelve: Wrapping Up
Delivery method
Location
Duration
Entry Requirements
What Is Included
Computer / Laptop to use for the duration of the course (classroom & onsite courses only)
Detailed course notes and sample exercises
Full colour course manual
Free online training videos
Refreshments (classroom courses only)
A recording of the training course (virtual courses only)
Free PDF certificate upon successful completion of the course.
Full one-year access to Course materials (eLearning only)
Benefit from instant feedback through practice questions
Full tutor support available from Monday to Friday
Study in your own time through your computer, tablet or mobile device (eLearning only)
| Delivery Methods | |
|---|---|
| Select Date | Available 24/7, July 11 2024, August 14 2024, December 19 2024, November 18 2024, October 15 2024, September 11 2024 |
| location | Classroom, eLearning, Virtual |
From £175.00 Exc. VAT
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Learning Requirements
Any recent Desktop/Laptop/Tablet with internet connectivity and based on a modern operating system (Windows8®️,Windows7®️, Windows Vista®️, MAC OSX, Linux, iPad iOS 7, Kindle Fire, Android based Tablets) with a latest version of the Web Browser viz. Chrome, Firefox, Internet Explorer 11, (Safari on MAC OSX).
- 1GB RAM [512MB RAM] & at least 1GB of available hard disk space.
- The learning application is based on HTML5 technologies and therefore the latest version of Web Browser is a pre-requsite ( Chrome, Firefox, Internet Explorer 11).
Lion Heart Service Level Agreement (SLA) for responding to Learning enquiries are:
- An initial acknowledgement to the enquiry is sent to the candidate within 2 working hours.
- A full response, whether this is by email or telephone call is completed within one working day.
- A follow up email is sent to the candidate to confirm that the enquiry has been responded to satisfactorily, and to close the enquiry.
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